When
I
tell people I work at Goodwill, they always seem to assume that I work in the
store. After I tell people that I work “upstairs” as an Employment Case
Manager, they seem shocked. I usually get the typical, “Oh wow, I didn’t know
Goodwill did that!”
This
gives me the opportunity to tell people all about the “upstairs Goodwill
people.”
So what exactly
do we do upstairs? Well, of course there are staff on
the so-called business
side of things, however, interlocking with their side of business is the
Rehabilitation side. The Rehab Department consists of a Program Director,
Program Managers, a Case Manager, and several other positions.
The most
common programs we provide consist of PRIDE (Personal Responsibility in
Developing Employment),
Job Development/Placement, Work Adjustment, and Ready to
Work, which is formerly known as Lake County Youth. My position consists of
working with the PRIDE program and Job Development services.
You
may
be wondering what Job Development is. Job Development provides employment
services to consumers with disabilities. These disabilities can be physical,
mental, emotional, or a combination of any. Opportunities for Ohioans with
Disabilities (OOD) refers their consumers to us so we can provide them with the
skills necessary to obtain employment.
When a
consumer comes in needing our services, I can provide a variety of things to
them. A big part in helping them is job searching. Whether a consumer needs me
to help them fill out an entire application, or just needs assistance
with something
small, I’m there to help.
I also
aid the consumers in obtaining interview skills, job searching skills, resume
building skills, and skills on how to maintain employment. These are taught to
them on a weekly basis, until they are able to find a job in their chosen
field.
So far
this year, Job Development services have helped many people find employment. Without Goodwill,
employment may not have even been possible for these people. Goodwill has
helped me find my true calling by being able to help others achieve their
goals.
To obtain
Job Development Services, please contact your nearest Bureau of Vocational
Rehabilitation facility or your local Goodwill for more information.
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